Is GTBank Customer Care 24 Hours? Everything You Need to Know

Yes, GTBank customer care operates 24 hours a day, 7 days a week. You can get in touch anytime via their Interactive Contact Center called GTConnect.
GTBank's 24/7 Customer Care

GTConnect is an interactive, automated, self-service contact center that allows you to perform 90% of your banking transactions from the comfort of your home or any location worldwide. All you need is a telephone, either landline or mobile. If you are already profiled on the system, GTConnect provides instant access to your account information from a touch-tone telephone, regardless of your location. This service saves you the time and effort of visiting a branch, freeing up your valuable time to focus on other important tasks.

You can access your accounts at any time, day or night, 24 hours a day, 7 days a week, including weekends and public holidays. The benefits of GTConnect include convenient access to the following transactions: balance enquiry, inter/own-account transfer, transaction history, statement request via email, cheque confirmation, third-party transfer to any GTBank account with a token device, cheque book request, stop cheque, information on products and services, ATM and branch locations, and details about offshore banks in Gambia, Ghana, Liberia, and Sierra Leone. Additionally, you have the option to speak with a customer service representative.

To use GTConnect, simply dial one of the following numbers: 0700482666328, +234 201 448 0000, 080 2900 2900, 080 3900 3900, or 081 3985 6000. Customers with logon details should press 1 and follow the voice prompts. Those without logon details should press 2, then zero to speak with a customer service representative for verification and logon details. If you have forgotten your logon details, press 3 and follow the voice prompts. Follow the voice instructions throughout, and you will discover how easy banking can be.

Is GTBank Customer Care 24 Hours?

Yes, GTBank customer care operates 24 hours a day, 7 days a week (24/7). You can contact GTBank Customer Care Service 24/7 through the following means:

  1. GTConnect: This is an interactive, automated, self-service contact center available 24/7. You can perform most of your banking transactions through GTConnect by dialing one of the following numbers:

    • 0700482666328
    • +234 201 448 0000
    • 080 2900 2900
    • 080 3900 3900
    • 081 3985 6000
  2. Telephone: Whether you use a landline or a mobile phone, you can access GTConnect and speak to customer service representatives any time of the day or night.

  3. Email: Reach out to GTBank customer care via email for support and inquiries.

  4. Social Media: GTBank is active on various social media platforms where you can contact their customer service team.

  5. Online Chat Service: Use the GTBank website's online and In-App chat feature to get instant support from customer care representatives.

With these options, you can ensure that your banking needs are met at any time, from any location.

About the Author

With five years experience in Media, Temmy Samuel's become a modern journalist, delivering impressive reporting about tech, finance, business and science around the world. More About Temmy

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